Return Policy

Not happy with your purchase? That’s a shame to hear. Returns can be made to Sarahanimation within 7 days after shipment.

Within this time you may return the item to me without giving any reason.

I request that you notify us in advance by e-mail at info@sarahanimation.com.

Do you have a complaint? Then you can contact me at info@sarahanimation.com.

I will do my very best to respond to your complaint within 48 hours.

Unfortunately, the shipping costs incurred by returning the item cannot be claimed at Sarahanimation.

Conditions Returns:

– The item is undamaged

– The item is unused

– The article is complete

– The voucher is closed

After receipt of the returned item, which complies with the above, I will refund the amount previously transferred to us minus the shipping costs by bank.

You can send the item you want to return to:

Sarahanimatie

Mr Tripkade 45

3571SW Utrecht

All prices of Sarah animation include 21% VAT.

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